English Version

Terms of Service & Privacy Policy

Version 1.2 - Last Updated: January 16, 2026

Welcome to FoTi. This document governs your relationship with our mobile application. We are committed to protecting your privacy while providing a seamless user experience.

1. Terms and Conditions

1.1 User Agreement

By accessing or using FoTi, you agree to be bound by these terms. If you disagree with any part of the terms, you may not access the service. These terms apply to all visitors, users, and others who access or use the Service.

1.2 Registration & WhatsApp OTP

FoTi utilizes a passwordless authentication system via WhatsApp One-Time Password (OTP). This means:

You must provide a valid WhatsApp-registered phone number.
The OTP is sent to verify ownership of the number.
You are responsible for any activity that occurs under your account.
Foti is not affiliated with WhatsApp Inc.; however, we use their API for authentication.

1.3 Device Permissions & Technical Requirements

To ensure the app operates correctly, we request the following system permissions:

ACCESS_FINE_LOCATION: Provides your precise GPS coordinates. This is essential for features such as finding the nearest service provider or showing your current position on a map.
ACCESS_COARSE_LOCATION: Provides an approximate location using network towers/Wi-Fi, used to save battery when high precision isn't needed.
INTERNET: Essential for all app functions to sync data with our cloud infrastructure.
ACCESS_NETWORK_STATE & ACCESS_WIFI_STATE: Allows the app to detect if you are offline and prevent data errors.

2. Privacy Policy

2.1 Data Collection & Minimization

We follow the principle of Data Minimization. We only collect the bare minimum required to operate:

Identity Data: Your WhatsApp phone number only.
Technical Data: Device model, OS version, and IP address for security logging and fraud prevention.

We DO NOT collect your name, contacts, photos, or documents without further explicit permission.

2.2 How We Use Your Location

Location data is processed in real-time. We do not store a permanent history of your movements. Your location is used only to facilitate the services you request within the app. We do not sell this data to brokers or marketing agencies.

2.3 Data Security

We implement industry-standard encryption (SSL/TLS) to protect your data during transit. Your phone number is stored in a secure, encrypted database to prevent unauthorized access.

2.4 Your Rights & Data Deletion

You have the right to access, correct, or delete your data. If you decide to stop using FoTi, you can request full account deletion by emailing support@foti.tl. Once requested, your data will be purged from our servers within 30 days.

2.5 Contact Information

For any legal or technical inquiries, please contact:
Phone: + 670 73207522
Office: Dili, Timor-Leste

Versaun Tetum

Termos no Kondisaun & Polítika Privasidade

Versaun 1.2 - Atualizadu fali iha: 16 Janeiru 2026

Benvindu mai FoTi. Dokumentu ida ne'e regula ita-nia relasaun ho ami-nia aplikasaun móvel. Ami komprometidu atu proteje ita-nia privasidade.

1. Termos no Kondisaun

1.1 Akordansaun Uzuáriu

Hodi asesu ka uza FoTi, ita boot akorda ho termos sira ne'e. Se ita la akorda, favor labele uza aplikasaun ne'e.

1.2 Rejistrasaun no WhatsApp OTP

FoTi uza sistema autentikasaun liuhusi WhatsApp One-Time Password (OTP). Ne'e duni:

Ita boot tenke uza númeru WhatsApp ne'ebé ativu.
OTP sei haruka atu konfirma katak númeru ne'e ita boot nian duni.
Ita boot responsável ba kualkér atividade ne'ebé hala'o liuhusi ita-nia konta.

1.3 Izin Asesu Periferiku (Permissions)

Atu aplikasaun ne'e funsiona ho di'ak, ami presiza izin sira tuir mai ne'e:

Lokalizasaun (Fine/Coarse): Presiza atu hatene ita-nia pozisaun GPS hodi bele hatudu servisu ne'ebé besik liu iha mapa.
Internet: Presiza atu haruka no simu dadus husi ami-nia server.
Estadu Rede/Wi-Fi: Atu hatene se ita-nia telemovel liga ba internet ka lae, hodi evita erro iha aplikasaun.

2. Polítika Privasidade

2.1 Kolekta Dadus ne'ebé Nesesáriu de'it

Ami uza prinsípiu Minimizasaun Dadus. Ami foti de'it dadus ne'ebé importante tebes:

Identidade: Só ita-nia númeru WhatsApp de'it.
Dadus Tékniku: Versaun OS no modelu telemovel ba kestaun seguransa.

Ami LA FOTI ita-nia naran, lista kontaktu, foto, ka dokumentu sira seluk.

2.2 Oinsá Ami Uza Lokalizasaun

Dadus lokalizasaun uza de'it iha tempu ne'ebé ita uza aplikasaun. Ami la rai ita-nia istóriku movimentu ba tempu naruk. Ami la fa'an ita-nia dadus lokalizasaun ba kualkér kompania marketing.

2.3 Seguransa Dadus

Ami uza enkripsaun standar industri (SSL/TLS) atu proteje ita-nia dadus. Ita-nia númeru telemovel rai iha database ne'ebé seguru tebes.

2.4 Ita-nia Direitu ba Dadus

Ita boot iha direitu atu husu hamoos ita-nia dadus. Se ita hakarak hamoos konta FoTi, favor haruka email ba support@foti.tl. Ami sei hamoos ita-nia dadus hotu husi ami-nia server iha prazu loron 30 nia laran.

2.5 Informasaun Kontaktu

Karik iha pergunta, favor kontaktu ami iha:
Phone: + 670 73207522
Eskritóriu: Dili, Timor-Leste